| 1. |
What kinds of products does Ishmeet.com
sell? |
| |
Ishmeet.com undertakes customized orders
for stitching of Bridal wears, Formal wears,
Casual wears, wide range of designer and embroidered
unstitched dress material, artificial jewellary,
vanity boxes, purses and footwear like Punjabi
Jutties are also available. We deliver our
products through out the world and carry a
loyal and satisfied customer base in US, UK,
Canada, Australia, Singapore, India etc. |
|
| 2. |
What is the procedure to place
an order? |
| |
Following are the few easy steps you are requested
to go through, while placing an order.
- Select the item you want to order from our catalogue.
- Add the item to your shopping cart using ' Add
to Cart ' button.
- Add all the products you wish to buy, click on
' Checkout ' button.
- You will be asked for your credit card details,
billing and shipping information. |
|
| 3. |
What are the choices available
to place the order? |
| |
We accept retail orders generally ONLINE. However,
we do make contact for WHOLESALE ORDERS through
our ' Bulk Buyers ' section. |
|
| 4. |
Which are the credit cards accepted
by Ishmeet.com? |
| |
We accept payments through Pay Pal, Master
Card, Visa, American Express credit cards. |
|
| 5. |
Are the processing details taken
from me at the time of order secure? |
| |
YES. We make sure that all the information given
to us by our customers is protected and confidential.
Making sure that the information is encrypted before
it is transmitted. |
|
| 6. |
Will i be able to know if I have
placed the order correctly with u? |
| |
After placing an order with us, an e-mail
will be generated to you confirming the order
placed.
Additionally, you can also check other information
regarding your order on our web site, in your
account. |
|
| 7. |
Are actual products same as in
the pictures available? |
| |
Since most of products are fabrics based, the
product specifications (weight, size, color etc.)
mentioned with the product photos are only approximate.
Hence, there may be a slight variation in the pictures
and the respective products. |
|
| 8. |
How much time do you take to deliver
after the payment has been made? |
| |
Dispatch period is mentioned with every product,
we stick to that. The courier agency will further
require additional time to deliver the products
which may vary from destination to destination.
|
|
| 9. |
How the delivery of products is
made? |
| |
We deliver the orders through companies known
for their courier services - Fed Ex, DHL,
and EMS. |
|
| 10. |
Will I be able to know that my
order has been dispatched? |
| |
Yes. An email notification will be sent to you
with the information of the shipment of your order,
as soon as the products are handed over to the courier
company.
You can also track your order's status through '
My Order Status ' link in your account. |
|
| 11. |
Which are the places, where you
can deliver products? |
| |
Ishmeet.com is able to deliver to all countries.
Orders can be placed from anywhere in the world
and the payment is made in US Dollars. |
|
| 12. |
What do you mean by different order
status given for one single order? |
| |
The order goes through different states from time
to time. These states include:
| "Payment Awaited" |
|
| This comes as soon as the order is
placed with us. It works as a default
status for the order you have placed
and also for "off-line payments",
until we receive them. |
|
| "Payment Under Process" |
|
| It signifies that your payment is
under clearance process and is yet to
be approved by the payment gateway |
|
| "Order Under Process" |
|
| This means your order is under production. |
|
| "Ready to Dispatched" |
|
| This means the order is complete and
is ready to dispatch. |
|
| "Dispatched" |
|
| This means that your order has been
dispatched. |
|
| "Cancelled" |
|
| It specifies that your payment is
not approved by the payment gateway
or due to some constraints, we are unable
to deliver your order. |
|
|
|
| 13. |
Will Ii be able to know my order's
current status? |
| |
You can view your order status and other information
related to your order in ' My Order Status ' link
in ' My Account '. |
|
| 14. |
How can I contact you, if require?
|
| |
You can contact us for any kind of information,
by filling the form available in ' Contact Us '
page and we will be glad to solve your queries. |
|
| 15. |
What do you mean by a Wish list?
|
| |
A Wish list is the place provided to you, where
you can save different products that you are
considering or are your favorites. You can
view these products whenever you want and
can also add these products to your Shopping
cart for self purchase or to gif to a friend. |
|
| 16. |
How can I gift a product to a friend? |
| |
Following are the few easy steps you are requested
to go through, while placing an order for your friend.
- Select the item you want to order from our catalogue.
- Click on 'Gift to Friend' button.
- Enter all the necessary details of your friend
and click on 'Checkout'. |
|
| 17. |
Will I know status of delivery
to my friend? |
| |
Yes. An email notification will be sent to
you with the information of the shipment of your
order, as soon as the products are handed over
to the courier company.
You can also track your order's status through
' My Order Status ' link in your account, using
the order Id given to you.
|
|
| 18. |
How will I know if my order has
been processed? |
| |
We will send a confirmation email to you that
confirm the details of each transaction. This email
will contain the items purchased as well as the
amount charged. |
|
| 19. |
How long it will take for me to
receive my orders? |
| |
Customers may expect to receive their shipment
1-3 weeks after they receive the confirmation email
from us confirming the order. The confirmation email
will also contain a link that will allow the customer
to check on the order's status. |
|
| 20. |
Is it possible to order more than
one product at a time? |
| |
Absolutely! Simply add as many products as you
would like to your shopping cart. Volume discounts
are available. |
|
| 21. |
How do I know that this purchase
will be a secure transaction? |
| |
We have partnered with Monster Commerce in order
to give our customers reliable, secure transactions.
We are glad to place order to make sure that
our customers will feel safe purchasing online.
Our e-commerce web site is equipped with 128-bit
Security. |
|
Bridal
